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RIAR Staff Contacts

Location: 100 Bignall Street
Warwick, RI 02888
Directions to this location
Phone: 401-785-9898 option 4
For the Education Department choose option 1
Fax: 401-941-5360
Hours: Monday - Friday
8:15 AM - 5:00 PM

Click here for a printable list of RIAR/MLS staff contacts, in order by first name.

Department: Administration

 
Susan Arnold, Esq.
Chief Executive Officer
 
 

Responsibilities:

- CEO for Boards of Directors - RIAR, MLS and RCS (and Exec. Comm.)
- Committee Structure and Guidance
- Financial Oversight and Future Planning
- Governmental Affairs Strategy
- New England Regional Committee Liaison
- Nominating Committee Liaison
- NAR Committee Representation Mentor
- Personnel Oversight and Compensation

Phone: 401-785-3650 x 6947
Email: susan@riliving.com

 
 
Heather Setters
Administrative Assistant
 
 

Responsibilities:

- Administrative Assistant to CEO
- Professional Standards Administrator
- Staff Liaison to Grievance Committee
- Staff Liaison to Professional Standards Committee

- Ethics and Arbitration Questions

- Meeting/Seminar Planning

Phone: 401-785-3650 x 6941
Email: heather@riliving.com

 

Department: Legal/Government Affairs Department

 
Monica Staaf
Legal Counsel/Government Affairs Director
 
 

Responsibilities:

- Legal Questions/Legal Hot Line
- Legislative and Regulatory Issues
- Ethics and Arbitration Questions (with Heather Setters)
- Staff Liaison to Forms Committee
- Staff Liaison to Legislative Subcommittee
- Staff Liaison to Professional Standards Committee (with Heather Setters)

Phone: 401-785-3650 x 6945
Email: monica@riliving.com

 

Department: Accounting

 
Claudia Chappelle
Chief Financial Officer
 
 

Responsibilities:

- Financial Reporting
- Budgets
- Cash Management
- Investments
- State NRDS Administrator
- Special Projects
- Employee Record Maintenance
- Employee Benefit Administration
- REALTOR Store
- Forms Management

Phone: 401-785-3650 x 6944
Email: cchappelle@riliving.com

 
 
Sherryl Amato
Accountant
 
 

Responsibilities:

- Financial Reporting
- RIAR Billing
- Employee Benefit Administration
- RIAR Accounts Receivable
- Payroll
- RPAC Collections & Reporting

Phone: 401-785-3650 x 6940
Email: sherryl@riliving.com

 

Department: Membership Services

 
Georgiana Pettway
Membership Services Coordinator
 
 

Responsibilities:

- RIAR/MLS Membership Coordinator
- Dues Records
- Membership Directory
- State NRDS Coordinator
- Membership Database Software Support

Phone: 401-785-3650 x 6942
Email: gpettway@riliving.com

 

Department: RIAR Professional Development Center

 
Norma Mousseau
Director of Professional Development
 
 

Responsibilities:

- Director of Education Department
- Course Approval
- Course Development
- Education Committee Member

Phone: 401-785-9380 x 6933
Email: nmousseau@riliving.com

 
 
Jean Croteau
Education Office Administrator
 
 

Responsibilities:

- Student Registrations
- Grade and Transcript Administration
- Billing and Payment Recording
- Course Marketing and Resource Scheduling
- General Student Assistance
- Assistant to the Department Director

Phone: 401-785-9380 x 6935
Email: jcroteau@riliving.com

 
 
Donna-Marie O'Brien
Education Office Administrator
 
 

Responsibilities:

- Student Registrations
- Grade and Transcript Administration
- Billing and Payment Recording
- Course Marketing and Resource Scheduling
- General Student Assistance
- Assistant to the Department Director

Phone: 401-785-9380 x 6934
Email: DMObrien@riliving.com

 

Department: REALTOR Store

 
Tina Clark
REALTOR Store Manager
 
 

Responsibilities:

- Store Management
- Product Ordering
- Form Inventory & Sales
- RIAR Collections

Phone: 401-785-3650 x 6951
Email: tclark@riliving.com

 

 

 
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