RIAR/MLS Contacts

100 Bignall Street – Warwick, RI 02888
Directions to this location
Monday – Friday, 8:15 AM – 5:00 PM

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PHONES:  
Main Phone Line: 401-785-9898, 0 for operator
Education Department: 401-785-9898, option 1
Customer Service: 401-785-9898, option 2
Technical Support: 401-785-9898, option 3
Legal Department: 401-785-9898, option 4
FAXES:
RIAR: 401-941-5360
Education: 401-785-3879
Customer Service: 401-941-5320
Tech Support: 401-784-9337

RIAR/MLS Contacts  (PDF)  |  Organizational Chart (PDF)

Executive Staff

Philip Tedesco, RCE, CAE – Chief Executive Officer
Phone: 401-432-6947
Email: [email protected]

Responsibilities:

  • CEO for Boards of Directors – RIAR & MLS (and Exec. Comm.)
  • Committee Structure and Guidance
  • Financial Oversight and Future Planning
  • Governmental Affairs Strategy
  • Personnel Oversight and Compensation

Sabrina DeRensis – Executive Assistant
Phone: 401-432-6934
Email: [email protected]

Responsibilities:

  • Administrative Assistant to CEO
  • Meeting/Seminar Planning
  • Assist CEO with Board & Committee Meeting Planning
  • Maintains Board Files

 

Legal & Legislative

Monica Staaf – General Counsel
Phone: 401-432-6945
Email: [email protected]

Responsibilities:

  • Legal Questions/Legal Hot Line
  • Legislative and Regulatory Strategy
  • Content of RIAR and MLS Forms
  • Ethics and Arbitration Questions (with Heather Setters)

David Salvatore – Government Affairs Director
Phone: 401-432-6959
Email: [email protected]

Responsibilities:

  • Work with the Legal and Legislative staff to actively advance state and federal legislation.
  • Assist in coordinating and tracking state legislative and political opportunities.
  • Mobilize the resources of the Association and its members to effectively communicate those positions to public decision makers.
  • Actively promote all REALTOR® political affairs programs.

Heather Setters – Professional Standards Administrator / Policy Assistant
Phone: 401-432-6941
Email: [email protected]

Responsibilities:

  • Ethics and arbitration complaints and requests
  • Scheduling of mediation, ethics and arbitration hearings
  • Ethics and arbitration questions (with Monica Staaf)

 

Finance

Claudia Chappelle, RCE – Chief Financial Officer
Phone: 401-432-6944
Email: [email protected]

Responsibilities:

  • Financial Reporting
  • Budgets
  • Cash Management
  • Investments
  • Human Resources

Sherryl Amato – Jr. Accountant
Phone: 401-432-6940
Email: [email protected]

Responsibilities:

  • Financial Reporting
  • RIAR Billing
  • Employee Benefit Administration
  • RIAR Accounts Receivable
  • Payroll
  • RPAC Collections & Reporting

Lauren Tassone – MLS Bookkeeper
Phone: 401-432-6930
Email: [email protected]

Responsibilities:

  • MLS Monthly Billing/Member Accounts
  • Past Due Billing
  • Direct Pay and Online Payments

 

Professional Development

Ann Enos – Director of Professional Development
Phone: 401-432-6933
Email: [email protected]

Responsibilities:

  • Course Approval
  • Course Development
  • Manage Education Department

Beverly Pierce – Corporate Training Specialist
Phone: 401-432-6943
Email: [email protected]

Responsibilities:

  • Create opportunities for Seminars/Training
  • Instruct MLS classes
  • Create/Research new course materials
  • Provide assistance with all aspects of Education Department as needed

Josh McGinn – Education Office Administrator
Phone: 401-432-6932
Email: [email protected]

Responsibilities:

  • Assist customers with questions regarding education
  • Maintain all Education files
  • Schedule classes with instructors
  • Handle all phone inquiries pertaining to educational offerings

Amy Lockaby – Education Office Administrator
Phone: 401-432-6926
Email: [email protected]

Responsibilities:

  • Assist customers with questions regarding education
  • Maintain all Education files
  • Schedule classes with instructors
  • Handle all phone inquiries pertaining to educational offerings

 

Member Services

Michael LetendreVice President, MLS & Member Services
Phone: 401-432-6925
Email: [email protected]
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Responsibilities:

  • Technical & Member Services Department Administration
  • Product and Service Discovery, Development & Implementation
  • Formation and Maintenance of Strategic Relationships
  • Standards and Best Practices Implementation

Donna McGinn – Director, MLS & Member Services
Phone: 401-432-6929
Email: [email protected]

Responsibilities:

  • Membership Administration for RIAR and MLS
  • Administrator for State NRDS
  • MLS Rules and Regulations Oversight and Enforcement
  • MLS Data Compliance
  • MLS Office Participation and Office Structure Changes

Donna O’BrienMLS & Member Services Administrator
Phone: 401-432-6938
Email: [email protected]

Responsibilities:

  • RIAR /MLS Membership Coordinator
  • Membership Changes
  • Dues Records
  • State NRDS Coordinator

Carol Rotter – MLS & Member Services Coordinator
Phone: 401-432-6922
Email: [email protected]

Responsibilities:

  • Listing Content Changes and Data Compliance
  • MLS Photos and Virtual Tours
  • MLS Listing Inquiries

Jean Croteau – MLS & Member Services Representative
Phone: 401-432-6935
Email: [email protected]

Responsibilities:

  • MLS Membership for Administrators and Teams
  • RICIE Membership
  • MLS Listing Content Changes
  • Alliance Listings and Changes
  • Non-MLS Database

Michaela Creen – MLS & Member Services Receptionist
Phone: 401-432-6921
Email: [email protected]

Responsibilities:

  • Main Receptionist for RIAR and MLS
  • General Inquiries and Directory

 

IT/Technical Support

Robert Parker – Director of Information Technology
Phone: 401-432-6928
Email: [email protected]

Responsibilities:

  • Monitors Servers, Network and Internal Applications
  • RIAR/MLS Computer Hardware, Software, and Network Operations
  • New Technical Product Research & Development

Joe Kriner – MLS System Support Specialist
Phone: 401-432-6924
Email: [email protected]

Responsibilities:

  • Customer Technical Support
  • Computer Access Problems

Kristine Kelly – MLS Technical Support Representative
Phone: 401-432-6951
Email: [email protected]

Responsibilities:

  • Customer Technical Support
  • Computer Access Problems

 

Marketing & Communications

Kerry Park – Communications & Marketing
Phone: 401-432-6948
Email: [email protected]

Responsibilities:

  • Marketing Strategy and Oversight
  • Advertising/Creative Direction and Implementation
  • Media relations
  • Member outreach

Tricia Charves – Senior Web Developer & Graphics
Phone: 401-432-6923
Email: [email protected]
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Responsibilities:

  • Internet Product Development
  • Agent/Office Website Design Consultations, Creation & Modifications
  • RI Living Web Site Development & Marketing
  • Graphic Design & Creation for Web & Print Media
  • Website Administrator
  • Social Media Content Management & Integration

John Day – Director of Sales of RIAR/MLS Products & Services
Phone: 401-432-6949
Email: [email protected]

Responsibilities:

  • Internet Advertising
  • Sales of Event Sponsorships
  • Non-dues Revenue Strategy and Sales

Amanda Waterman – Marketing/Social Media Projects Coordinator
Phone: 401-432-6949
Email: [email protected]

Responsibilities:

  • Social Media Content Management & Integration