Become a Microsoft Specialist – FAQS

What is the benefit to real estate licensees/administrators for earning MOS certification?

By earning the certifications and passing the MOS examinations you will have learned how to utilize the Microsoft product efficiently and to its full potential that can then be applied when creating property and open house flyers, reports, presentations, booklets, financial reporting, business correspondence and more.

Where can I find more information about what is covered in the MOS examinations and objectives?

How should I prepare/schedule the exams?

It is recommended to complete the self-assessments and lessons using the Jasperactive program in each certification you are trying to obtain.   When ready, you should move on to taking practice examinations in G-Matrix.   Once confidant with your scores, you should then schedule your examination at RWU (examinations are timed).

You will need to do this for each certification you are trying to obtain.

How to Schedule the Exam?

Contact Mykel to schedule your examination at  or 401-254-5415 (exams can be taken all at once or split up).   Examinations for the certification are proctored at the Roger Williams University College location at 1 Empire Street in Providence, RI.**Walk-Ins are NOT permitted**

Who to contact for program registration specific questions, and questions relating to Roger Williams University College credits/ACE credits, RWU email addresses, access to RWU email address and Microsoft Office 2016 products?

Mykel Palazzini


What are the requirements for using Jasperactive?

When accessing jasperactive on your own, your computer must meet the requirements

Questions on how to get Real Estate CEs?

In order to receive CE’s (6 CE awarded per Microsoft product) you MUST pass the examinations and earn the certification.   Once you obtain the certification, please contact to receive the CEs.

How long do I have to earn the certification?

You must complete by June 30th 2020.   Any certification earned prior to April 30th  will count towards the April 30th 2020 renewal.   Any certification earned after April 30th, will count towards the next RE license renewal cycle.   Extension requests should be sent to

What happens if I fail an examination?

Included in the price are 3 examination voucher.   Once you have used the 3 that are included, the cost is $120.00.

What if I don’t want to earn all 4 certifications? 

Because the cost is a discounted bundle, it is up to the learner if they want to just obtain 1 or all 4 certifications.   The bundled price is still below the average price to earn just one without the RIAR/RWU partnership.